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At White Oaks Resort & Spa, we do things a bit differently. We are committed to delivering the highest level of customer service and creating luxury experiences.


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    Privacy Policy

    Privacy Statement
    White Oaks Conference Resort and Spa is committed to the protection of your privacy. We ask for and maintain information on visitors to provide a better, more personal experience and to promote special offers. We may use your information to communicate with you and understand your needs, promote and offer products and services as requested or that might be of interest to you based on information provided. 

    We have taken measures to protect the security and confidentiality of your information. We will not sell, rent or trade personal information that we collect. 

    At any time, if you wish to be removed from our email database, you may do so by emailing us at reservations@whiteoaksresort.com. 

    White Oaks Conference Resort and Spa may use a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies also allow us to make our site more responsive to your needs, by delivering a better and more personalized experience to you. The cookies are typically stored on your computer’s hard drive and are used by White Oaks Conference Resort and Spa to help track your clicks as you go through the pages within this site. Most web browsers accept cookies by default; however, the user can usually deactivate this feature. 

    Security Policy
    This site has security measures in place to protect the loss, misuse and alteration of the credit card and other personal information under our control. All customer information and records of transaction are transmitted and stored in an encrypted form. 

    We have also installed extensive security measures to prevent unauthorized access to our database. 

    If you have questions or concerns with respect to our Privacy & Security Policies, please feel free to contact us. If elements of our policies change, we will post the changes in our Privacy Policy Section on this Web site. If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about this site.



    Terms & Conditions

    The following terms and conditions of use are an agreement between White Oaks Resort & Spa and you. Your use of the site constitutes your agreement to follow and be bound by the Agreement. 

    We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event we modify an order attempts to notify you will be made via the contact information you have provided. 

    All fees are quoted in Canadian funds and are subject to 13% HST tax. Some items require an 18% gratuity and will be clearly marked in the checkout process. 

    On occasion there be may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, promotions, or pricing. We reserve the right to correct any errors inaccuracies or pricing and to change or update information or cancel orders if any information on the site is in accurate at any time without prior notice (including after you have submitted your order).

    Some products may not be exactly as they appear on the site. Changes/substitutions may be necessary due to season and availability. 

    You are solely responsible for maintaining your account information. You must notify us immediately in the event of any known or suspected breach of security known to you. 

    There are no items on the site that are refundable or exchangeable. All sales on this site are final.